Customer Service Representative

Posted March 19, 2018

Union Bank & Trust Company is looking for a Customer Service Representative to join our team. The candidate will provide superior customer service for bank clients. Must possess the ability to deal effectively, tactfully, and knowledgeably with customers and non-customers in handling complaints, problems, and general inquiries. Responsible for new deposit account openings and will provide Treasury Management support which may include implementation, technical assistance, and may act as a liaison between customers, third-party vendors, and internal departments. Resolves product issues and perform refresher product training for existing customers. Must possess basic to intermediate knowledge in general banking, including but not limited to understanding bank products, services, regulations, policies and procedures. No sales goals and no weekend hours.

Education and Experience
  • Strong verbal, written, and interpersonal communication skills
  • Proven customer service/relations skills
  • Associate degree preferred
  • Minimum 1 year banking experience
  • Fiserv experience preferred
  • Experience with Microsoft Outlook, Word and Excel
We offer competitive salaries, great benefits and free parking. We are conveniently located right outside of downtown in SE Minneapolis.

Job Type: Full-time
Salary: $37,000.00 /year

Please send resume to jbaird@ubtmn.com or call 612-436-1417

www.ubtmn.com